Off Site Decontamination Service

Important Access & Site Security Notice

To ensure maximum safety, security, and flexibility for our clients, our SE25 off-site decontamination facility operates using an automated remote access and multi-angle CCTV monitoring system.

• Remote Arrival & Drop-Off: A member of our staff may not always be physically present on-site during your drop-off or collection time slot.

• Secure Entry: Our operations team monitors the facility remotely in real time and will grant you access via our secure remote-opening system upon arrival.

• Continuous Surveillance: The entire drop-off and storage area is under constant CCTV surveillance to ensure your belongings remain completely safe and secure from the moment they enter our care.

Before You Visit: Please ensure you have received your confirmed booking slot and arrival instructions prior to traveling to the facility so our remote team can seamlessly assist your entry.

Traveller’s Luggage Decontamination

If you have been exposed to bedbugs while traveling, we can help ensure you do not bring any unwanted souvenirs back with you.

Click above to access our full Guide to this service

Once you have purchased this service you will be contacted by our office to arrange a suitable appointment time

Clothes and Household Items Decontamination

This approach has been successfully used on numerous occasions to help people move from an infested location and ensures that they do not take any bedbugs, eggs or infested items with them.

The price charged is per load, with a maximum capacity of 70cm x 50cm x 120cm with you providing the transport to and from our facility in South Norwood during the following hours: 9:15am – 2:15 pm and must be by prior arrangement.

What3words location

https://what3words.com/views.cuts.cared

Any other delivery or collection times must be by prior arrangement and confirmed by email to info@bed-bugs.co.uk

Once you have purchased this service you will be contacted by our office to arrange a suitable appointment time

Both of these services are priced per load for a maximum capacity of 70cm x 50cm x 120cm with you providing the transport to and from our facility in South Norwood during normal working hours.